Integrating Technology into your Business

As technology becomes more and more engrained in our day-to-day lives, it can become overwhelming. We’ve all seen the advertisements and received the emails promoting the latest and greatest technology, trying to sell you on how it can improve your business or grow your revenue. When it comes down to it, all new technology introduced to your business should do one thing: make your work easier by smoothing out the operations. 

One way companies are embracing technology into their operations, is through the digitizing of their Field Level Forms. When determining which technology to integrate your company with, there are a few things/positions that should be considered.

1. Field Level Workers (FWL’s)   

In many cases, the technology integrated into businesses—especially construction companies, is done to reduce the amount of paper used on a day-to-day basis. Before introducing any technology to your business it is important to evaluate the impact it will have on the Field Level Workers. These are the personnel who are on the “front lines” carrying out the work and completing QA/QC & safety documentation. Here are a few questions to ask yourself when looking at the impact on the Field Level Workers:

      • Will this reduce FLW’s time on filling out paperwork?
      • Will this be user friendly?
      • Will the integration of new technology require training for workers? If so, how much training?

2. Admin Staff

Collecting and filing paperwork can be a daunting task—even for the most organized company’s. When deciding the type of technology to integrate into your company, you should consider the impact it will have on the admin staff. When integrating technology into your business, the goal isn’t to eliminate the amount of admin staff required—the goal is to make the admin staffs lives easier.

      • Will the technology speed up the delivery of forms to the office?
      • Will the tracking of forms become easier?
      • Will the technology integrate seamlessly with your existing operating procedures?
      • How much time can be saved by eliminating the need to file hard copies?

3. Safety Coordinator (SC)

Over the last number of years, the Canadian construction industry has seen an increase in safety regulations and an increase in the requirements for companies to do their “Due Diligence” in protecting workers. As a result, Safety Coordinators are spending more time in the office creating safety procedures and spending less time in the field mentoring workers. When determining whether or not to integrate technology, it is important to consider the impact it will/can have on the Safety Coordinator’s day-to-day duties.

      • Will this allow the Safety Coordinator to get back into the field mentoring workers?
      • Will this make it easier for the S.C. to distribute updated work procedures and safety notices?

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